Shipping Policy
📦 Shipping & Returns Policy – Preet Spices & Oil
🚚 Shipping Information
At Preet Spices & Oil, we are committed to delivering your order in a safe and timely manner. Each order is packed with care to preserve freshness and quality.
-
Order Dispatch Time: Within 24 hours of placing the order
-
Delivery Timeline: 4 to 6 working days after dispatch
-
Delivery Coverage: We deliver PAN India
For any shipping-related queries, you can reach out to us between 10:00 AM – 6:00 PM via:
-
📧 Email: preetorganicoil@gmail.com
-
📞 Phone: +91 9468609984
📦 Shipping Charges
-
Standard Shipping: ₹50
-
Fast Shipping (Priority Dispatch): ₹100
🔄 Returns & Refunds Policy
Due to the consumable nature of our products, we follow a strict but fair return policy.
❌ Non-Returnable Items
-
Food products are non-returnable and non-refundable unless there is a verified manufacturing defect.
✅ Case-by-Case Returns
-
We consider returns or refunds only in the case of genuine manufacturing defects or quality issues.
-
Each case is evaluated individually by our support team.
🎥 Unboxing Video Policy
To help us process any claims efficiently:
-
Please record a complete unboxing video while opening your package.
-
The video must clearly show:
-
The sealed package before opening
-
The entire unboxing process
-
Any missing, damaged, or defective items
-
⚠️ Claims without an unboxing video will not be accepted or entertained.
By placing an order with Preet Spices & Oil, you acknowledge and accept the terms outlined in this policy.
📞 Need Help?
Our customer service team is here to assist you from 10 AM to 6 PM.
-
📧 Email: preetorganicoil@gmail.com
-
📞 Phone: +91 9468609984