Terms & Conditions

📜 Terms & Conditions – Preet Spices & Oil

Welcome to Preet Spices & Oil. By accessing and using our website, placing orders, or engaging with our services, you agree to abide by the following Terms and Conditions. Please read them carefully.

1. General

  • This website is operated by Preet Spices & Oil.

  • Throughout the site, the terms “we”, “us”, and “our” refer to Preet Spices & Oil.

  • We reserve the right to update, change, or replace any part of these Terms & Conditions at our discretion.

2. Products & Orders

  • All products listed on our website are subject to availability.

  • We reserve the right to limit quantities or discontinue any product at any time without notice.

  • Product images are for representation only. Actual product may slightly vary in packaging.

3. Pricing & Payments

  • All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes.

  • We reserve the right to change pricing without prior notice.

  • Payments must be completed in full before order dispatch.

4. Shipping & Delivery

  • Orders are typically dispatched within 24 hours.

  • Delivery time ranges between 4 to 6 working days after dispatch.

  • PAN India delivery is available.

  • Shipping charges: ₹50 for standard shipping, ₹100 for fast shipping.

5. Returns & Refunds

  • Food items are non-returnable and non-refundable due to safety and hygiene reasons, unless there is a verified manufacturing defect.

  • All return/refund claims must be supported with a complete unboxing video.

  • Claims without an unboxing video will not be entertained.

6. Intellectual Property

  • Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

  • We are not liable for any indirect or consequential losses arising from the use or misuse of our products.

  • We are not responsible for delays or issues caused by third-party delivery services.

8. Privacy Policy

  • We value your privacy and take appropriate measures to safeguard your personal information.

  • Your data is used only for processing orders and enhancing your shopping experience.

10. Customer Support

If you have any questions regarding these terms, feel free to reach out:

  • 📧 Email: preetorganicoil@gmail.com

  • 📞 Phone: +91 9468609984

  • 🕒 Support Hours: 10 AM – 6 PM (Mon–Sat)